customer service

SMRU’s Customer Service Department provides Hobe Sound residents with helpful, friendly service on water and wastewater/sewer bills and related issues.  Representatives establish service for water and wastewater customers, monitor usage, and handle myriad calls about every aspect of utility services.

The SMRU Customer Service office is located at 9000 SE Athena Street, Hobe Sound, across from the JV Reed Ball Park.


8:30 am to 4:30 PM, M-F
Drop- Box:
Located at the Customer Service Office, 9000 SE Athena Street


P.O. Box 395
Hobe Sound, FL  33475
(The USPS will NOT deliver mail to 9000 SE Athena Street)